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Super Parrots FAQ Super Parrots FAQ
Will my personal details remain private?
Yes! We value our customers and their privacy and all details remain confidential.

How secure is it to order with SuperParrots.com?
SuperParrots.com uses Authorize.net Merchant Account and they are the market leader in Internet payment security so you can have the peace of mind that all your transactions are secure. Our server is SSL secured meaning all personal information is encrypted and exchanged through a secure server.

What payment options does SuperParrots.com accept?
We accept Visa, Mastercard, Discover, American Express, PayPal and check.

How long will my order take to arrive?
Most products ship out the same day of order. In the event an item is back ordered we will contact you immediately. Some larger items such as cages ship directly from the warehouse and may take up to two weeks for delivery.

How do I check the status of my order?
Simply log into your account and you can track all current and past orders.

What if I'm not satisfied with my order?
If you are not satisfied with your order please tell us why at info@superparrots.com and then just return it (unopened in the original packaging) for a replacement or refund.

What happens if I am after a product that is not listed on your website?
Please contact us with your inquiry at info@superparrots.com & we will do our best to locate products that are not listed on our website. Allow 24 hrs for a response to your inquiry.

What are the benefits of joining the mailing-list?
If you register to our mailing-list, you become entitled to special discounts, promotional pricing offers, and our latest Super Parrots newsletters.

Do you supply to customers outside of The United States?
Yes, we now sell all over the world. The only difference is that international customers will pay actual shipping costs. Please contact us with any questions.

If you have any further questions, please do not hesitate to contact us.
info@superparrots.com
800.338.7808

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